In the annual client satisfaction research, conducted by marketing industry magazine Media i Marketing Polska, Solski Communications again received highest marks, including, along with another agency, the biggest number of maximum notes.
The research was conducted by an independent research agency using the CATI method (computer-aided telephone interviews), in which clients of about 20 Polish PR agencies were asked to give their marks to their agencies in various categories.
Solski Communications’ clients were unanimous in giving us maximum notes in categories such as „Satisfaction of cooperating with the agency”, “Standards of client services”, “Issue and crisis management”, “Informs clearly and in detail about spending the client’s budget”, “Observes professional ethics “, “Makes efforts to understand the client’s policies and culture”, and ” Provides professional training to employees”.
Moreover, clients in general gave higher marks to Solski Communications than in previous years: in six major categories on the scale 1 to 5, we received the average mark of 4.9; in 2021 it was 4.8, and in 2022 – 4.84.
“Since the beginning of our Agency, we have been consistently building a team of consultants with high expertise, investing in their competences, and ensuring a high level of their professional ethics. It is thanks to this that we have been able to provide our clients not only with the ordinary PR services, but also intellectual and strategic support – which is especially important at the time of a fast growth of social media communications. I am very happy at these results and sincerely thank our clients for their appreciation,” CEO Ryszard Solski said.
28 June 2023
01 December 2017
21 February 2017